Table 7 Christmas Special – Behavior, Rituals & Customs in Customer Experience

Brands & Experts

Tuesday 11:00 AM - 12:10 PM

Language: English

Experience Table 7's first live recording as we dive into the hidden psychology behind customer behavior with four industry experts exploring how rituals, culture, and behavioral economics shape customer experience.

Explore how customer rituals, cultural differences, and psychological patterns influence behavior across retail, loyalty, fast food operations, and customer service

Learn from four industry experts about measuring behavioral interventions, managing cultural diversity, and reading behavioral cues in real-time

Experience Table 7's signature conversational format featuring questions from previous podcast guests across Europe and live audience interaction

About Table 7, CXM Academy, Belgium

Table 7 is a podcast of CXM Academy, a leading CX education platform. The podcast has featured episodes from Denmark, Norway, Poland, Bulgaria, Belgium and beyond.

Speaker

Michel Stevens

Course Director, CXM Academy, Belgium

Michel Stevens is the host and creator of Table 7, an international customer experience podcast that explores how CX varies across different cultures and countries. Michel has traveled across Europe to uncover what makes customer experience unique in each region. His conversational interviewing style has made Table 7 a resource for customer experience professionals across Europe.

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