Table 7 Christmas Special – Behavior, Rituals & Customs in Customer Experience
Brands & Experts
Tuesday 11:00 AM - 12:10 PM
Language: English
Experience Table 7's first live recording as we dive into the hidden psychology behind customer behavior with four industry experts exploring how rituals, culture, and behavioral economics shape customer experience.
Explore how customer rituals, cultural differences, and psychological patterns influence behavior across retail, loyalty, fast food operations, and customer service
Learn from four industry experts about measuring behavioral interventions, managing cultural diversity, and reading behavioral cues in real-time
Experience Table 7's signature conversational format featuring questions from previous podcast guests across Europe and live audience interaction
About Table 7, CXM Academy, Belgium
Table 7 is a podcast of CXM Academy, a leading CX education platform. The podcast has featured episodes from Denmark, Norway, Poland, Bulgaria, Belgium and beyond.
Speaker
Michel Stevens
Course Director, CXM Academy, Belgium
Michel Stevens is the host and creator of Table 7, an international customer experience podcast that explores how CX varies across different cultures and countries. Michel has traveled across Europe to uncover what makes customer experience unique in each region. His conversational interviewing style has made Table 7 a resource for customer experience professionals across Europe.
