
KEYNOTE
Paul Craven
Behavioral Economist, Paul Craven Partners

KEYNOTE
Jostein Magnussen
Strategi og forretningsutvikling, Netlife

KEYNOTE
Dominik Olejko
Former Head of Insights & Analytics, IKEA

KEYNOTE
Irmelin Bergh
Behavioural psychologist and partner, Nudgelab

KEYNOTE
Henrik Larsson Broman
Founder and researcher, TrendBracer

KEYNOTE
Federico Lozano
Founder, Pracademy

KEYNOTE
Andreas Carlsson
Låtskriver, produsent, plateselskapeier, foreleser, forfatter
Zana Busby
Business & Consumer Psychologist, ZANA B. Psychological Studio

Øystein Schmidt
Head of Media Relations, SAS Norge

Ida Nicoline Glosimot
Writing girl at Vipps,

Therese Aagaard
Head of Customer Development and Loyalty , Bertel O. Steen

Joakim Smedsrud
Marketing Automation Manager, Bertel O. Steen

Sanna Emtinger
Head of CVM & MarTech, Telia Norway

Babak Behrad
Neuromarketer, Trigger Oslo

Mikkel Korntved
CEO, Loyalty Group
Samuel Salzer
Behavioral Strategist and Habit Expert, Nuance
Johanna Frank
Head of CRM, Svenska Spel Sport & Casino AB Sverige
Sina Nek Akhtar
Practice Lead - Data & AI, Google
Olga Ødegaard
CEO Customer Experience and Insight, Gjensidige
Jørgen Brunborg-Næss
Head of digital customer experience, Synlighet

Ole Fredrik Norbye
Senior lecturer, NLA Høgskolen

Harald Hegglund
Head of CXM, DNB

Nicolai Henriksen Langholm
Sales Manager, LINK Mobility

Gianandrea Terzi
Director Engineering, LINK Mobility

Kristoffer Restofte Salomon
Marketing Coordinator, CRM & Email Marketing, F.C. Copenhagen

Rasmus Houlind
Chief Experience Officer, Agillic

Jenny Frøland Steindal
Technical Customer Success Specialist, LINK Mobility
Einar Moen Styrmoe
Sales Business Developer, Vipps MobilePay
Maria Stæger-Holst
Senior Key Account Manager, Vipps MobilePay

Stian Johansen
VP Innovation and Business Development, LINK Mobility

Eivind Bodding
Head of Performance, DNB

Marc Eilhard
Engineering Manager, Native Instruments

Magnus Åhgren
VP of SaaS, LINK Mobility

Dan Lorntzsen
Frontend developer & head of e-mail,
Nadia Vestre Iveland
Customer experience, Amedia

Clare Bailey
Founder, The Retail Champion
Magnus Sandnes
Commercial manager, Skiforeningen Norge

Michel Stevens
Course Director, CXM Academy, Belgium
Anne Marie Næss
Marketing manager, Papirfly

KEYNOTE
Paul Craven
Behavioral Economist, Paul Craven Partners

KEYNOTE
Jostein Magnussen
Strategi og forretningsutvikling, Netlife

KEYNOTE
Dominik Olejko
Former Head of Insights & Analytics, IKEA

KEYNOTE
Irmelin Bergh
Behavioural psychologist and partner, Nudgelab

KEYNOTE
Henrik Larsson Broman
Founder and researcher, TrendBracer

KEYNOTE
Federico Lozano
Founder, Pracademy

KEYNOTE
Andreas Carlsson
Låtskriver, produsent, plateselskapeier, foreleser, forfatter
Zana Busby
Business & Consumer Psychologist, ZANA B. Psychological Studio

Øystein Schmidt
Head of Media Relations, SAS Norge

Ida Nicoline Glosimot
Writing girl at Vipps,

Therese Aagaard
Head of Customer Development and Loyalty , Bertel O. Steen

Joakim Smedsrud
Marketing Automation Manager, Bertel O. Steen

Sanna Emtinger
Head of CVM & MarTech, Telia Norway

Babak Behrad
Neuromarketer, Trigger Oslo

Mikkel Korntved
CEO, Loyalty Group
Samuel Salzer
Behavioral Strategist and Habit Expert, Nuance
Johanna Frank
Head of CRM, Svenska Spel Sport & Casino AB Sverige
Sina Nek Akhtar
Practice Lead - Data & AI, Google
Olga Ødegaard
CEO Customer Experience and Insight, Gjensidige
Jørgen Brunborg-Næss
Head of digital customer experience, Synlighet

Ole Fredrik Norbye
Senior lecturer, NLA Høgskolen

Harald Hegglund
Head of CXM, DNB

Nicolai Henriksen Langholm
Sales Manager, LINK Mobility

Gianandrea Terzi
Director Engineering, LINK Mobility

Kristoffer Restofte Salomon
Marketing Coordinator, CRM & Email Marketing, F.C. Copenhagen

Rasmus Houlind
Chief Experience Officer, Agillic

Jenny Frøland Steindal
Technical Customer Success Specialist, LINK Mobility
Einar Moen Styrmoe
Sales Business Developer, Vipps MobilePay
Maria Stæger-Holst
Senior Key Account Manager, Vipps MobilePay

Stian Johansen
VP Innovation and Business Development, LINK Mobility

Eivind Bodding
Head of Performance, DNB

Marc Eilhard
Engineering Manager, Native Instruments

Magnus Åhgren
VP of SaaS, LINK Mobility

Dan Lorntzsen
Frontend developer & head of e-mail,
Nadia Vestre Iveland
Customer experience, Amedia

Clare Bailey
Founder, The Retail Champion
Magnus Sandnes
Commercial manager, Skiforeningen Norge

Michel Stevens
Course Director, CXM Academy, Belgium
Anne Marie Næss
Marketing manager, Papirfly