Leading with Reversed Loyalty: Prioritizing Customer Love to Stay Ahead of the Latest Retail Trends
Keynote
Keynote
onsdag kl. 12:00 - 12:30
Språk: Engelsk
- How I Discovered the Power of Reversed Loyalty at Age 22 and how it changed My Approach to Retail forever?
- What Are The Top Trends Redefining Retail the Industry and How to Stay Ahead?
- Who's Leading the Charge? Real-World Examples of Retail Innovators
- What are the main challenges on the way and what are the leadership paradoxes?
H&M
H&M is the second-largest international clothing retailer. H&M was founded by Erling Persson in 1947 under the name Hennes. Concept stores including COS, Weekday, Monki, Other Stories, Cheap Monday and Arket. H&M is ranked as the twenty-first most-valuable brand in the world.
Foredragsholder
Dominik Olejko
Head of Insights & Analytics, H&M East Europe
Dominik is a European star in the dynamic world of sales, customer experience, customer insights, CRM, and loyalty programs.
Before joining H&M, he had several positions with IKEA, lately Country Head of Customer Experience
Flere foredragsholdere:
KEYNOTE
Mascha Driessen
Regional Vice President Continental Europe, Microsoft Advertising, Microsoft
KEYNOTE
Liam Branaghan
Performance Marketing Lead (EMEA), Uber
KEYNOTE
Raj Sivasubramanian
Former Customer Experience Insights Manager, Airbnb
KEYNOTE
Silvia Román
Senior Product Marketing Manager, Booking.com
KEYNOTE
Mascha Driessen
Regional Vice President Continental Europe, Microsoft Advertising, Microsoft
KEYNOTE
Liam Branaghan
Performance Marketing Lead (EMEA), Uber
KEYNOTE
Raj Sivasubramanian
Former Customer Experience Insights Manager, Airbnb
KEYNOTE
Silvia Román
Senior Product Marketing Manager, Booking.com
