Back to program

Using Big Data to Drive and Unlock Lucratice CX Patterns and Engagement opportunities

Keynote - Brand Heroes

When: Wednesday kl. 10:40 - 11:20
Language: English

Big data has been big news with companies busy using data technologies to solve business problems to gain a 360-degree view of the customer. Turn a swell of data into precise insights to drive your engagement and revenue. Create a roadmap to:

  • Craft actionable insights from your sea of data
  • Increase your adaptability and responsiveness towards a 360 view
  • Open up to new insights to drive retention and loyalty
  • Create synergy between data intelligence and CX efficiency


Tom LeBaron

Tom LeBaron

Customer Engagement Director

More information