Back to program

Develop Insight-Driven & Customer-Centric Loyalty & Retention Programmes

Best Loyalty Programs in Europe

When: Tuesday kl. 13:20 - 14:00
Language: English

Develop Insight-Driven & Customer-Centric Loyalty & Retention Programmes Guaranteed To Build Deeper Relationships With Customers

  • How can loyalty drive customer engagement? Determine exactly how customers want to be rewarded today, and tune in to ever-changing customer expectations to ensure you retain your consumer base.

  • One size doesn’t fill all! Effectively capture and handle data around CX to drive improvements and retain your current customer base

  • Always leave them wanting more… determine innovative methods of retaining consumer’s post-purchase to uphold customer relationships boost retention.

Speaker

Emma Headland

Global e-Commerce Strategic Transformation Manager (Retention), Vodafone

More information