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Design Thinking for AI & Emerging Technologies

World Class CX

When: Wednesday kl. 09:50 - 10:30
Language: English

Learn practical best practices, developed in the Retail Innovation Lab, that are shaping the future of the retail experience. This presentation will share specific methods for rapid prototyping and validation of new digital experiences and technology. With an emphasis on AI and machine learning, participants will walk away with practical tools and frameworks to create more human-centric products, services and platforms.


Ramy Nassar

Ramy Nassar

Director, Retail Innovation Lab

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