CEO, Aquitude, UK
This hands-on masterclass in Omni-Channel Customer Experience is designed for anyone looking to improve and optimise their customer experience strategy.
Learn how to use various tools and techniques to better understand your customers and deliver the best possible experience, in order to build loyalty.
Find out how to implement a successful customer experience transformation, as well as how to measure the results.
Learn from best practice across sectors and across channels - online, retail, mobile.
Christina Ioannidis is an internationally recognized, speaker, trainer and entrepreneur. She is the Chief Engagement Officer of Aquitude, an engagement consultancy, which works with corporations to engage with their main stakeholders – their employees and their customers. She is, also, the Business and Digital Master-trainer of Aquitude.
Hvor: Room 4