Leveraging Data-Centric Personalisation Strategies in the Customer Welcome Journey

When: Tuesday kl. 11:00 - 11:40
Language: English

Leverage available data to connect with customers on their own terms, where they are and when it’s convenient for them, enhancing the customer welcome journey.
Craft individualized experiences tailored to each customer by harnessing the power of data.
Optimise and analyse existing data to create an effective personalization strategy, taking an omni-channel approach for better results in the customer welcome journey.

Speaker