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Digital Marketing and CRM strategy for Luxury brands

Keynote – Brand Heroes

When: Wednesday kl. 12:10 - 12:40
Language: English

Hear Nicolas share key insights from working with some of the world’s most exclusive brands, known for their unique and superior customer experience.

During his time at BALENCIAGA, the company tripled their digital revenue, and Nicolas will share his recipe for how to digitise and scale a luxury brand while transforming to true omnichannel operations.


Nicolas Daude-Lagrave

Global Digital & Omnichannel Director, Balenciaga

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